Course Description

Embark on a comprehensive journey through the crucial stages that precede the new patient experience in this enlightening course. Understanding the patient’s perspective before they even make that initial call is essential for creating a positive and successful encounter. In this course, participants will gain valuable insights into why patients seek a new practice, how they discover your practice, and their expectations when they reach out.

Throughout the course, participants will learn how to effectively schedule new patients for the appropriate type of experience based on their specific needs. Whether it’s a limited, standard, or comprehensive approach, participants will discover strategies for tailoring the experience to meet the unique requirements of each patient.

Additionally, the course highlights the importance of a team-based approach to the new patient experience. Participants will explore an organized 8-step strategy that maximizes the efficiency and effectiveness of the team’s efforts. By understanding the principles and implementation strategies of this approach, participants can create a cohesive and seamless experience for new patients.

Enroll in this course to gain a comprehensive understanding of the prelude to the new patient experience. Acquire the knowledge and tools to meet patient expectations, effectively schedule appointments, and implement a team-based strategy that will enhance patient satisfaction and practice success.