“I definitely think that this book will be a great help as it covers the basics of the new code book as well as the guidelines and works them together for each chapter.”Carrie Heinz, RHIT, Presentation Medical Center and Rolette Community Care Center, Rolette, ND”I see this book as beneficial for both student and instructors for the ICD-10 transition. Format covering chapter to chapter of the ICD-10 book provides a natural progression for learning.”Anne C. Karl, RHIA, CCS-P, CPC, CCS, Rasmussen College, Eden Prairie, MN

Carline Dalgleish has been employed in the medical business office management profession since 1970. She began in the Medical Records department of the Army/Air Force Hospital in Nuremberg, Germany and has, over the years, performed accounts receivable and business office management services for physicians, clinics, and hospitals, and Medicare. She has experience in administrative and financial departments, as well as management experience in business office administration, regulatory compliance, information technology, and is a subject matter expert in administrative medical assisting, and medical billing and coding. In addition, she has created the curriculum for and instructed many accounts receivable and accounts payable educational programs, with an emphasis in administrative medical assisting, and medical billing and coding. In the early 90’s, Ms. Dalgleish moved full-time into curriculum development, teaching and management of business and allied health education programs, with special emphasis on medical business office administration and management. Ms. Dalgleish holds a Bachelor’s degree in Business Information Systems, and a Master’s degree in Leadership. She’s an AHIMA Approved ICD-10-CM/PCS Trainer, and is a member of the American Health Information Management Association (AHIMA) and the American Association of Healthcare Administrative Management (AAHAM), and owns her own educational consulting firm, AnnGrant Education Services, Inc.