Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses, 2nd Edition(PDF)

By Claire Mallette RN BScN MScN PhD, Olive Yonge RN BScN MEd PhD R Psych
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses, 2nd Edition, helps you develop essential skills for communicating effectively with patients, families, and colleagues to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you are prepared to apply theory to real-life practice.

Canadian cultural and demographic considerations address issues related to race/ethnicity, Indigenous peoples, gender identity, 2SLGBTQ2I+ community, family composition, recent immigrants, refugees, and vulnerable persons
Socio-cultural communication competencies coverage discusses how to reduce health disparities and increase health literacy
Questions for Review and Discussion help you practise your reflective analysis skills and provide opportunities for thoughtful review of chapter content
Simulation exercises enable you to practise, observe, and critically evaluate your professional communication skills in a safe learning environment
Case examples help you learn to develop empathy for patients’ perspectives and needs
Emphasis on collaborative communication includes related evidence-informed case studies and analysis
Content on social media and transitional care delivery reflects current practice standards
Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-patient relationship ― all central components of holistic nursing
Nursing, behavioural, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication
Evidence-Informed Nursing Practice boxes in each chapter offer a summary of research findings related to the chapter subject and are intended to strengthen awareness of the link between research and practice
Ethical Dilemma boxes with reflection questions at the end of each chapter help you absorb and retain key ethical content throughout the text
Separate chapters on communication across the lifespan highlight crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery
Engaging with Humility: Authentic Interpersonal Communication in Partnership with Indigenous Peoples chapter increases awareness and knowledge of the impact of colonization on Indigenous Peoples to help you understand and develop practices which respectfully engage in cultural safety and humility through holistic communication with Indigenous Peoples and communities

NEW! Updated Canadian statistics, research, references and resources, guidelines, assessment and screening tools, and more are incorporated throughout the text
NEW! Reorganized chapters clearly divide information into Concepts and Applications sections
NEW! Navigating Epistemic Racism case studywritten by graduate studies nurses enhances theEngaging with Humility chapter
NEW! Updated art programme helps illustrate and visually reinforce understanding of complex theories
EXPANDED! Coverage of Canada’s unique health care context and cultural landscape includes even greater examples reflecting Canada’s culture and diversity
UPDATED! Thoroughly revised content presents the most current issues and communication concepts

Product Details

Publisher ‏ : ‎ Elsevier
Publication date ‏ : ‎ March 19, 2026
Edition ‏ : ‎ 2nd
Language ‏ : ‎ English
ISBN-10 ‏ : ‎ 0443284504
ISBN-13 ‏ : ‎ 978-0443284502
Best Sellers Rank: #5,472,548 in Books (See Top 100 in Books) #840 in Psychiatric Nursing (Books)
#1,263 in Nursing Psychiatry & Mental Health